• about us
• contact us

Workplace Conflict

Moving into a more positive and productive environment often requires skilful intervention from a neutral independent source, removed from the issues and the dispute.

From years of working with people in conflict, we have developed a very effective approach that tackles the underlying causes of disputes, rather than superficially patching over the problem. We believe that our approach is what is required when dealing with disputes, or instances of bullying or harassment in the workplace.

Disputes can often start with a minor problem which then escalates into a more serious conflict. The disruption that occurs as a result can have a significant effect on the entire workforce, with serious financial implications.

The Effects of Workplace Conflicts.

Conflict in the workplace can take many forms from serious flare-ups to less obvious, but nevertheless destructive, under-currents of negativity. The signs that might be apparent and indicative of a problem, include:
» read more

• Poor communication and lack of cooperation
• Rudeness and sarcasm
• Talking behind peoples’ backs
• Blaming and passing the buck
• Argumentativeness
• Anger and intimidation
• Harassment, discrimination and bullying

Knock-on Effects
» read more

Unresolved conflict often leads to an atmosphere of hostility, irritability and rudeness, and is a major cause of escalating stress in the workplace environment. The unwanted and unproductive side-effects on employees working within such a system can include:

• increased depression
• decreased productivity
• reduced quality of work
• lateness for work
• inappropriate sick leave
• absenteeism.

Atmosphere at Work
» read more

Both hostile and apathetic atmospheres can arise from the effects of underlying conflict. These lead to tension, pressure and stress, as people attempt to deal with this.

What We Can Do

We can help in a number of ways by:

• Holding seminars and workshops to raise awareness of conflict and its effects, tailored to individual or organisational requirements.
• Individual Coaching and Training for key personnel on the psychology of effective conflict management.
• Training on managing allegations of Bullying and Harassment in the workplace.
• Intervening early in conflicts before formal complaints procedures begin.
• Providing impartial and neutral mediators to resolve current disputes.

 Thank you. She was absolutely the right person for this mediation, and we have achieved a result that we thought we never would. 
(KB)

Conflict

Latest News

The EU Directive on mediation was at last adopted on 21 May 2008, aiming to bring together certain aspects of mediation in civil and commercial matters across the EU.The key compon...

• read more

Seminars

Seminars are available on Mediation Skills, Workplace Conflict Management, and Bullying and Harassment. Individual Coaching is also offered for Senior Managers involved in dealing with conflicts.

• find out more about our seminars

Contact Us

Immediation Ltd, Hawes, North Yorkshire. DL8 3LU

Tel: 0845 2572 734
Fax: 0845 2572 735.