Moving into a more positive and productive environment often requires skilful intervention from a neutral independent source, removed from the issues and the dispute.
From years of working with people in conflict, we have developed a very effective approach that tackles the underlying causes of disputes, rather than superficially patching over the problem. We believe that our approach is what is required when dealing with disputes, or instances of bullying or harassment in the workplace.
Disputes can often start with a minor problem which then escalates into a more serious conflict. The disruption that occurs as a result can have a significant effect on the entire workforce, with serious financial implications.
Conflict in the workplace can take many forms from serious flare-ups to less obvious, but nevertheless destructive, under-currents of negativity. The signs that might be apparent and indicative of a problem, include:
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Unresolved conflict often leads to an atmosphere of hostility, irritability and rudeness, and is a major cause of escalating stress in the workplace environment. The unwanted and unproductive side-effects on employees working within such a system can include:
Both hostile and apathetic atmospheres can arise from the effects of underlying conflict. These lead to tension, pressure and stress, as people attempt to deal with this.
We can help in a number of ways by:
He was able to open the eyes of the parties to the 'human' elements of the matter and take them beyond the basic facts and points of law. As a result a settlement was reached which encompassed a raft of issues, going well beyond the specific litigation in question. The remedies went well outside the scope of any order which could have been reached by a court. A resounding success for the mediation process
Conflict emerges when disagreements, differences, annoyances, competition, or inequities threaten something important.
"Misunderstanding, mis-speaking, blaming, disagreeing. Disputes. Debates. Arguments, competition, rivalry, discord, strife. problems, jealousy, resentment, regret. Fear, tears, fights. Distance. Dislike. Cruelty, put-downs, insults. Frustrations, disappointments, complaints. Distrust. Avoiding, conceding, internalising, forgetting. Demanding, reminding, requesting, restating.
Aplogising. Suggesting. Offering. Helping. Proposing, solving, resolving. Returning. Revisiting. Reviving."Hiam A.
Last Friday the Technology and Construction Court decided a novel point. It held that a successful party in litigation might not recover some of its costs simply for delaying media...
Seminars are available on Mediation Skills, Workplace Conflict Management, and Bullying and Harassment. Individual Coaching is also offered for Senior Managers involved in dealing with conflicts.
Immediation Ltd, Hawes, North Yorkshire. DL8 3LU
Tel: 01969 667896